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COVID-19 - Update and Status 

Current government guidelines and restrictions in the UK 

Current guidance from the government states that when you leave home you must: 
Wash hands - keep washing your hands regularly 
Cover face - wear a face covering over your nose and mouth in enclosed spaces 
Make space - stay at least a metre away from people not in your household 
If you are feeling unwell, you should get a test and do not leave home for at least 10 days
Latest Changes 
The Government has made changes to previous issued guidance to help curb the spread of COVID19. A summary of the most recent changes is as follows: 
People should work from home where possible 
Pubs, bars and restaurants must now close at 22:00, and must operate table service only 
The planned re-opening of sports events for fans has been delayed 
Face coverings are now compulsory for shop workers, bar staff and waiters 
Fines for not wearing masks or following rules increased to £200 for first offence 
Social Gatherings 
New rules have come into force around social gatherings: 
Social gatherings are limited to a maximum of six people. 
This applies to people meeting indoors and outdoors, including in their own homes. 
This does not apply to schools and workplaces. 
Fines of £100 can be issued, doubling with each offence up to a maximum of £3,200. 
Arriving in the UK 
Arrivals to the UK must self-isolate for 14 days unless travelling from a country on the Government’s ‘travel corridor’ list. 
The list of countries on the travel corridor list can be found here and is kept updated as changes to the list are issued. 
Arrivals from countries not on this list must self-isolate for 14 days upon arrival in the UK. 
Where self-isolation is required, you must travel directly to the property you have nominated to self-isolate in. You must then remain in self-isolation in that property for 14 days. Fines can be issued if you do not self-isolate. 
Further details on entering the UK can be found on the Government website. 
Local Lockdown 
Some areas of the UK have been put under greater restrictions in response to signs of the virus increasing. Different rules and restrictions operate in areas under local lockdown. 
Face Coverings  
Face coverings are mandatory in certain situations:  
public transport including indoor transport hubs (e.g. airports and rail stations) 
shops and supermarkets 
indoor shopping centres 
banks, building societies, and post offices 
You are expected to wear a face covering immediately before entering any of these settings and must keep it on until you leave. 
The Government strongly encourage you to wear a face covering in other enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet. 
This can be enforced by the police with fines of £200 for a first offence, up to a maximum fine of £6,400 for repeat offences. 
The Government has reversed their message on returning to the workplace and now encourage people to work from home where possible. 
Most businesses have been able to reopen, including shops, bars, restaurants, hairdressers, gyms and theatre and entertainment venues. 
Bars, pubs and restaurants must now close by 22:00 and must only operate table service. 
In all cases strict social distancing must be practised, along with a host of other industry specific precautions. 
Schools have re-opened for the new school term in September 
It is now mandatory for children to return 
Schools must implement measures to protect students and provide a safe an environment as possible 
For up to date government advice and guidelines around COVID-19 
For health advice around COVID-19 

Status of service delivery: 

All services can be delivered, albeit with some alternative arrangements in place or adjustments to the ‘normal’ way of service delivery. 
School applications may be disrupted. School viewings are not possible. 
For full details of how services are affected and what Relocation Support Services are doing in response to the guidelines, please see here. 
Full details about current service disruptions 

Keeping our staff and clients safe 

RSS are constantly updating our practices in line with guidance issued by the government to ensure we are keeping all of our clients and our staff safe.  
What we are currently doing to keep our staff and our clients safe: 
No shared transport. RSS consultants will travel separately to our clients and assignees in line with government guidance. 
All RSS staff that meet with clients are to abide by social distancing at all times. This means keeping 2 meter distance. 
Masks will be worn and hand sanitiser made available. 
When entering properties, proper hygiene will be maintained by washing hands often, and using hand sanitiser. 

How Relocation Support Services can help 

We’ve broadened our services to help our clients as much as possible during these times. Please contact us to discuss how we can support or see below some of the services we can provide to help ease the 


Keeping clients safe: Where it is not possible for clients to physically view properties themselves, or where their preference is not to physically view a property, RSS can 'virtually' view properties on behalf of our clients 
Live video tours, or recorded video viewings can be provided to clients allowing them to make a selection without physically being present 
Ideal for those having to self-isolate or shield and are unable to attend property viewings themselves 


Removal services are now possible and we can fully assist in making arrangements for our clients 
We can arrange virtual surveys in order to provide a quotation in instances where our client cannot physically attend 
All our removals partners have extremely strict compliance measures to meet Government guidance 


Where clients are required to isolate on entering the UK, RSS can provide high quality temporary accommodation 
RSS can provide transportation from the airport or train station to the accommodation in line with government guidance that this is pre-arranged 


RSS can support in providing and delivering shopping for you if you have to self-isolate 
This could be assistance with setting up online accounts or collection/delivery of food to the property 
This also applies to collection and delivery of medication and prescriptions where needed 


RSS can handle negotiations to extend a tenancy in situations where employees have to stay longer in their property than they were expecting 
Take advantage of low inflation rates by negotiating rent reductions 
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