+44 (0) 1628 631111 
info@relocationsupport.co.uk 

COVID-19 - Update and Status 

Current government guidelines and restrictions in the UK 

The UK is still in a lockdown state, but certain aspects have been eased. 
 
Current guidance from the government states you should: 
stay at home as much as possible 
work from home if you can 
limit contact with other people 
keep your distance if you go out (2 metres apart where possible) 
wash your hands regularly 
Do not leave home if you or anyone in your household has symptoms 
 
Arriving in the UK 
From the 10th July, arrivals to the UK will no longer be required to self-isolate if traveling from a country on the Government’s ‘travel corridor’ list. 
Previously, self-isolation for 14 days was mandatory for all arrivals in the UK. 
Arrivals from countries not on this list will still be required to self-isolate for 14 days upon arrival in the UK. 
Where self-isolation is required, you must travel directly to the property you have nominated to self-isolate in. You must then remain in self-isolation in that property for 14 days. Fines can be issued if you do not self-isolate. 
The countries on the travel corridor exemption list are subject to change. The list of exempted countries can be found here and will be kept updated should this change. 
After the 14 days you can cease self-isolation as long as you do not have symptoms. 
Further details on entering the UK can be found on the Government website
 
Face Coverings  
Face coverings are mandatory on public transport.  
Face coverings are not mandatory in other settings, though many people will wear them when out of their homes. 
 
Businesses 
The government advice is to continue working from home where possible, though many businesses are able to have employees return to work as long as social distancing is upheld. 
As of the 4th July, pubs, bars restaurants and hairdressers are among some of the business that have been allowed to re-open. 
Strict social distancing must be practiced, along with a host of other precautions 
Shops and retailers have been able to open since the June 15th as long as social distancing is upkept. Increasingly more shops are choosing to reopen. 
For up to date government advice and guidelines around COVID-19 
For health advice around COVID-19 

Status of service delivery: 

All services can be delivered, albeit with some alternative arrangements in place or adjustments to the ‘normal’ way of service delivery. 
School applications may be disrupted. School viewings are not possible. 
For full details of how services are affected and what Relocation Support Services are doing in response to the guidelines, please see here. 
Full details about current service disruptions 

Keeping our staff and clients safe 

RSS are constantly updating our practices in line with guidance issued by the government to ensure we are keeping all of our clients and our staff safe.  
What we are currently doing to keep our staff and our clients safe: 
No shared transport. RSS consultants will travel separately to our clients and assignees in line with government guidance. 
All RSS staff that meet with clients are to abide by social distancing at all times. This means keeping 2 meter distance. 
Masks will be worn and hand sanitiser made available. 
When entering properties, proper hygiene will be maintained by washing hands often, and using hand sanitiser. 

How Relocation Support Services can help 

We’ve broadened our services to help our clients as much as possible during these times. Please contact us to discuss how we can support or see below some of the services we can provide to help ease the 

VIRTUAL VIEWINGS 

Keeping clients safe: Where it is not possible for clients to physically view properties themselves, or where their preference is not to physically view a property, RSS can 'virtually' view properties on behalf of our clients 
Live video tours, or recorded video viewings can be provided to clients allowing them to make a selection without physically being present 
Ideal for those having to self-isolate or shield and are unable to attend property viewings themselves 

REMOVALS 

Removal services are now possible and we can fully assist in making arrangements for our clients 
We can arrange virtual surveys in order to provide a quotation in instances where our client cannot physically attend 
All our removals partners have extremely strict compliance measures to meet Government guidance 

QUARANTINE ACCOMMODATION 

Where clients are required to isolate on entering the UK, RSS can provide high quality temporary accommodation 
RSS can provide transportation from the airport or train station to the accommodation in line with government guidance that this is pre-arranged 

GROCERY SHOPPING 

RSS can support in providing and delivering shopping for you if you have to self-isolate 
This could be assistance with setting up online accounts or collection/delivery of food to the property 
This also applies to collection and delivery of medication and prescriptions where needed 

LEASE EXTENSIONS & RENT REDUCTIONS 

RSS can handle negotiations to extend a tenancy in situations where employees have to stay longer in their property than they were expecting 
Take advantage of low inflation rates by negotiating rent reductions 
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