+44 (0) 1628 631111 
info@relocationsupport.co.uk 

COVID-19 - Update and Status 

Current government guidelines and restrictions in the UK 

 
National restrictions from 5 November 
Starting from Thursday 5th November, new measures are in place to curb the spread of COVID-19. This period is being referred to as ‘lockdown 2’ in reference to the lockdown restrictions imposed earlier in the year. Though there are several differences to the previous restrictions, and are not seen to be as ‘sever’ as the previous lockdown, they are underpinned by law and authorities have powers to enforce. These restrictions are in place until Wednesday 2nd December 2020. 
 
What do the restrictions mean? 
The restrictions state that everyone should: 
Stay at home, except for specific purposes. 
Avoid meeting people you do not live with, except for specific purposes. 
Close certain businesses and venues. 
 
Everyone is encouraged to stay at home, though you are permitted to leave your property in certain circumstances. This includes: 
For work. 
To shop for essential items, such as food and drink or medicine 
To move home 
Medical reasons, including compassionate visits 
Exercise 
 
Business 
Many businesses open to the public have been ordered to close. This includes restaurants and bars, non-essential shops, leisure and sport facilities, and entertainment venues. Shops that sell essential items, such as supermarkets and pharmacies, can remain open. 
 
Most other businesses can continue to operate. Though advice is to work from home where possible, employees are allowed to travel to and from workplaces where they cannot work from home. 
 
Schools 
Schools, universities and colleges remain open. 
 
Property and relocation support 
Moving home and activities related to moving have specifically been allowed to continue during this time, and so the impact on relocating employees is relatively minimal. RSS can continue to deliver services throughout this lockdown period. 
 
Arriving in the UK 
Arrivals to the UK must self-isolate for 14 days unless travelling from a country on the Government’s ‘travel corridor’ list. This list is subject to change, with countries being removed and added with little warning.  
The current list of countries on the travel corridor list can be found here
Arrivals from countries not on this list must self-isolate for 14 days upon arrival in the UK. Where self-isolation is required, you must travel directly to the property you have nominated to self-isolate in.  
You must then remain in self-isolation in that property for 14 days. Fines can be issued if you do not self-isolate. 
 
 
 
For up to date government advice and guidelines around COVID-19 
For health advice around COVID-19 

Status of service delivery: 

Though national restrictions are in place until 2nd December, the property market remains open and property related activities can continue to operate as usual. 
All services can be delivered, albeit with some alternative arrangements in place or adjustments to the ‘normal’ way of service delivery. 
School applications may be disrupted. School viewings are not possible. 
For full details of how services are affected and what Relocation Support Services are doing in response to the guidelines, please see here. 
Full details about current service disruptions 

Keeping our staff and clients safe 

RSS are constantly updating our practices in line with guidance issued by the government to ensure we are keeping all of our clients and our staff safe.  
What we are currently doing to keep our staff and our clients safe: 
No shared transport. RSS consultants will travel separately to our clients and assignees in line with government guidance. 
All RSS staff that meet with clients are to abide by social distancing at all times. This means keeping 2 meter distance. 
Masks will be worn and hand sanitiser made available. 
When entering properties, proper hygiene will be maintained by washing hands often, and using hand sanitiser. 

How Relocation Support Services can help 

We’ve broadened our services to help our clients as much as possible during these times. Please contact us to discuss how we can support or see below some of the services we can provide to help ease the 

VIRTUAL VIEWINGS 

Keeping clients safe: Where it is not possible for clients to physically view properties themselves, or where their preference is not to physically view a property, RSS can 'virtually' view properties on behalf of our clients 
Live video tours, or recorded video viewings can be provided to clients allowing them to make a selection without physically being present 
Ideal for those having to self-isolate or shield and are unable to attend property viewings themselves 

REMOVALS 

Removal services are now possible and we can fully assist in making arrangements for our clients 
We can arrange virtual surveys in order to provide a quotation in instances where our client cannot physically attend 
All our removals partners have extremely strict compliance measures to meet Government guidance 

QUARANTINE ACCOMMODATION 

Where clients are required to isolate on entering the UK, RSS can provide high quality temporary accommodation 
RSS can provide transportation from the airport or train station to the accommodation in line with government guidance that this is pre-arranged 

GROCERY SHOPPING 

RSS can support in providing and delivering shopping for you if you have to self-isolate 
This could be assistance with setting up online accounts or collection/delivery of food to the property 
This also applies to collection and delivery of medication and prescriptions where needed 

LEASE EXTENSIONS & RENT REDUCTIONS 

RSS can handle negotiations to extend a tenancy in situations where employees have to stay longer in their property than they were expecting 
Take advantage of low inflation rates by negotiating rent reductions 
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