We're happy to tell you about the attentive and professional service that we successfully deliver, but don't just take our word for it:
What our clients say: Go the extra mile “I am really satisfied, they go the extra mile for me and I cannot knock their customer service. They stand out because they offer a really personal service to our assignees, they work hard to provide a first class service. I know that once I have initiated their services I do not need to worry about the work or chase them up. I am kept in the loop but don’t really need any more involvement.” Very approachable in times of crisis "Stephanie is a delight to speak with. Always has the family information needed for admissions and very approachable in times of crisis. We have had times when appointments have needed to be rearranged and Stephanie has made this seamless." Professional but honest "They are professional but still manage to be honest which is a true skill and very much appreciated. They always recommend families that suit our school, they never use a scatter gun approach so typical of other agents. Having been asked to provide this testimonial I have had a look back over our families and those who have come through Steph and Faye and I realise they are some of my most successful placements. " Flexible and invaluable “Strengths – they are flexible and their support is invaluable to me – this covers more than just relocation. I have genuinely not found a weakness to date.” Attention to Detail "Thank you for all your help and assistance so far from both yourself and the team as well as the people on the ground during the viewing days. It has honestly made the life of everyone here at the department, and our new members coming in a lot easier and stress-free! The attention to detail has far surpassed my expectations and it feels like we’ve had a working relationship for a lot longer than just the past 6 months. Again, thank you and I look forward to finalising all the members moves this year and getting set for next year."
What their employees say:
Helpfullness and professionalism
“Please do not underestimate my gratitude to you for all of your helpfulness and professionalism throughout this process. There were times when I wanted to pull my hair out dealing with some people but you were nothing but helpful and responsive in every way imaginable.”
Help and Support
“Thank you very much for your help and support during these settling in moments. We haven’t expected them to be like that but both our children love their school and a grand part of that is because of you.”
“Thanks very much for all the continuous support that you have given us during these stressful months. Now our children are happily settled in to their new school and I am absolutely sure that without your help it would have been much harder if not impossible. It's been hundreds of emails that you have managed (not even one without a response!). I can say that your service has been really good. I wish you the best in the future!"
Supported and understood
“I am totally satisfied with what we have achieved together, I felt supported and understood. Thank you.”
Quicker and easier
“Thanks again for all your help, the whole process has been far quicker and easier than it would have been without your support!”
Could Answer all my questions
"Relocation Services were really good. They always answered in a timely manner. When looking for a property they sent videos and made sure they could answer all my questions. Getting my home lease wasn't a hard process thank to them. Also better than previous experiences with relocation suppliers."
Found the perfect place to live
"Every property viewed met the requests I had provided. The day viewing properties was chock-full of information and I found a perfect place to live. Since picking a property, they were very responsive and clear on each step and what was needed from me."
When things got complicated, they fixed the issue
"When things got complicated, they fixed issues and afterwards kept me up to date on what and how this had progressed and what could be expected in the future."
Great negotiation skills
"Special thanks to Sam Walker for his great negotiation skills and Andy Featherstone for his help at the beginning of my assignment!"
Amazed and Thankful
"I have moved locations via relo companies before as well, but this one has been the smoothest, all because of Laura and the people she works with to sort things out.
Laura was available all the time when there was support required. Many a time, she has been proactive in flagging issues and providing resolution. She has very good knowledge of the things we need to take care of when we do relocation.
I am very amazed and thankful by the support I have got from Laura and I really mean it. She just has been amazing through-out."